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Top 10 Tips for Working Successfully in a Call Center

When it comes to customer service or customer experience, call centers always come at the top.  In a call center, a person needs patience, communication skills, and problem-solving strategies. Gaining expertise in customer service may lead to job satisfaction and…

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How to do large scale sales outreach campaigns

How To Do Large-Scale Sales Outreach Campaigns?

Are you wondering how to do large-scale sales outreach campaigns without fretting much? If yes, then you’ve landed at the right place. In this very competitive sales era that we are in, you need to make sure the people you’re…

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what is sales reporting and benefits

The Benefits of Sales Reporting for Call Centers

Want to know how successful your business's sales revenue is and measure its growth? Understand why your company lacks sales success and what can be done to improve your sales team's performance and business ROI. Sales reporting can help you…

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How to transfer phone calls to another phone

How to Transfer Phone Calls to Another Phone?

Want to transfer a call? Tap some buttons on your work phone­ (or laptop). Seems simple, right? But wait - the­re's more here­. Setting up call transfer is not always easy. It can be ve­ry hard when a call moves…

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