What Is Call Analytics and Why Is It Essential for Marketers? We live in a time where online tools, data analytics, and live performance tracking are very popular and widely used by many businesses. One tool is still in power in the conversion of customers, the Phone call. Many customers conversion… Read more
Ultimate Guide to Inbound Call Center: From Setup to Success Struggling with rising support tickets and impatient customers? You’re not alone. Inbound call centers have become mission-critical in 2025. According to Sprinklr, 76% of people feel frustrated when companies don’t offer personal service. Also, 71% expect brands to respect their… Read more