Explore Dialaxy: Your Nextiva Alternative for Seamless Communication Upgrade to Dialaxy for comprehensive cloud-based solution that empowers your team with advanced call management, real-time analytics, and seamless CRM integrations. Get Started Endorsed by top industry leaders Trusted by industry experts for excellence and innovation. What makes Dialaxy the ideal alternative to Nextiva? Dialaxy provides a cost-effective contact center feature set ideal for small businesses. With user-friendly interfaces, a comprehensive phone system, and efficient call management tools, Dialaxy ensures seamless contact center operations. Reason to Switch from Nextiva to Dialaxy? Transitioning to Dialaxy from Nextiva offers numerous advantages that can elevate your business communication capabilities. Dialaxy provides an advanced call center feature set, including call transcription, detailed analytics, and CRM integration, all designed to enhance productivity and customer service. Secure Top-Tier Cloud Communication Services for Your Business Needs Advanced Features Explore a range of advanced features tailored to enhance collaboration, efficiency, and customer engagement within your business communications. Scalability Options With flexible scalability options, Dialaxy enables your business to grow without constraints, adapting effortlessly to changing needs and demands. Enhance Your Business with Cloud Contact Center Solution Features Omnichannel support system Enhance customer satisfaction with Dialaxy’s Omnichannel Support System, providing seamless transitions between channels for a unified and consistent customer experience. Easily navigate across multiple channels to deliver exceptional customer support without disruptions. Global calling Dialaxy empowers businesses with essential features like call recording, voicemail drop, and global calling capabilities, facilitating seamless communication worldwide. Perfect for contact center operations, Dialaxy ensures efficient outreach to diverse audiences. Boost Agent Effectiveness and Dependable Support with Contact Center Operations Agent Groups for Enhanced Collaboration Dialaxy allows you to organize agents into groups, facilitating seamless collaboration and teamwork within your contact center. Streamline communication and task allocation for improved efficiency and productivity. Assign Dedicated Numbers to Team Members Easily With Dialaxy, assigning dedicated phone numbers to individual team members is effortless. Empower your agents with personalized communication channels, enhancing customer interaction and satisfaction. Reason to Switch from Nextiva to Dialaxy? Transition to Dialaxy from Nextiva to leverage the Call center feature, seamless integration, and cost-saving operations. Secure Top-Tier Cloud Communication Services for Your Business Needs Advanced Features Explore a range of advanced features tailored to enhance collaboration, efficiency, and customer engagement within your business communications. Scalability Options With flexible scalability options, Dialaxy enables your business to grow without constraints, adapting effortlessly to changing needs and demands. Enhance Your Business with Cloud Contact Center Solution Features Omnichannel support system Enhance customer satisfaction with Dialaxy’s Omnichannel Support System, providing seamless transitions between channels for a unified and consistent customer experience. Easily navigate across multiple channels to deliver exceptional customer support without disruptions. Global calling Dialaxy empowers businesses with essential features like call recording, voicemail drop, and global calling capabilities, facilitating seamless communication worldwide. Perfect for contact center operations, Dialaxy ensures efficient outreach to diverse audiences. Boost Agent Effectiveness and Dependable Support with Contact Center Operations Agent Groups for Enhanced Collaboration Dialaxy allows you to organize agents into groups, facilitating seamless collaboration and teamwork within your contact center. Streamline communication and task allocation for improved efficiency and productivity. Assign Dedicated Numbers to Team Members Easily With Dialaxy, assigning dedicated phone numbers to individual team members is effortless. Empower your agents with personalized communication channels, enhancing customer interaction and satisfaction. Dialaxy Vs Nextiva Features Compare Dialaxy to Nextiva and discover how they measure up. Features Price Per MonthAdditional phone number can be purchased at anytime$20 - custom$23.95 - custom Incoming & Outgoing CallsUnlimited minutes within US and Canada Call RecordingStore important conversations as needed Call Recording LimitsFlexible storage optionsUnlimitedUnlimited Smart DialerStreamline calling with intelligent connectivity ACDQuickly route calls to the right agents Multi Level IVR Customize phone menus for efficient call routing MMSSend and receive multimedia messages SMSSend and receive text message SMS Filter Filter and manage incoming text messages efficiently Number PortingTransfer existing numbers effortlessly Free Trial Risk-free service with a complimentary trial period Browser ExtensionEasily access key features directly from web browser Mobile AppStay connected on the go with intuitive mobile application Agent GroupsEfficient team organization for better communication Customer SupportAccess reliable assistance whenever needed24/7Limited Call Monitoring Supervise live or recorded calls for quality assurance Voicemail FilterCategorize and manage voice messages in pre-defined criteria Unified call boxCentralized your all call activities in a single system The virtual phone system trusted by 1000’s of customers! Explore the profound effect of our solutions, as shared by our valued customers. Copium AtgekCEO & Co-founder Its user-friendly interface and powerful features support our diverse needs. Charlie DokidisEmployee relations manager Dialaxy has served as an indispensable tool for insurance industry striving for enhanced operational efficiency. Haylie GouseGeneral Manager As General Manager, I rely on Dialaxy’s tailored hospitality features to manage hotel communications effortlessly, ensuring precise and efficient operations anywhere. Kadin BotoshHead of Operations As Head of Operations, Dialaxy is my trusted tool for seamless communication. Its franchise-focused features ensure accurate and efficient management, anytime, anywhere. Zaire CulhaneBusiness Consultant As a business consultant, Dialaxy is my go-to for reviewing client interactions and enhancing communication skills—highly recommended! Rayna SarisChief Executive Officer Our team’s productivity has skyrocketed since we started using this tool. Alfonso GeidtMarketing manager Dialaxy’s call recording and analytics refine strategies, boost leadership, and ensure seamless communication for small businesses. Maren VaccaroOperations Manager Dialaxy is my go-to tool for efficiently sharing updates with staff, streamlining communication, and elevating the guest experience. Kierra SchleiferChief Data Officer The call recording and call forwarding capabilities of this app are top-notch. Copium AtgekCEO & Co-founder Its user-friendly interface and powerful features support our diverse needs. Charlie DokidisEmployee relations manager Dialaxy has served as an indispensable tool for insurance industry striving for enhanced operational efficiency. Haylie GouseGeneral Manager As General Manager, I rely on Dialaxy’s tailored hospitality features to manage hotel communications effortlessly, ensuring precise and efficient operations anywhere. Kadin BotoshHead of Operations As Head of Operations, Dialaxy is my trusted tool for seamless communication. Its franchise-focused features ensure accurate and efficient management, anytime, anywhere. Zaire CulhaneBusiness Consultant As a business consultant, Dialaxy is my go-to for reviewing client interactions and enhancing communication skills—highly recommended! Rayna SarisChief Executive Officer Our team’s productivity has skyrocketed since we started using this tool. View More Frequently Asked Questions What distinguishes Dialaxy from Nextiva?Dialaxy offers robust contact center features tailored for both contact centers and small businesses at cost-effective rates, along with dedicated 24/7 customer support. How does Dialaxy support omnichannel communication?Dialaxy’s Omnichannel Support System enables seamless transitions between channels, ensuring a unified customer experience across various communication platforms. Can I scale my business easily with Dialaxy?Yes, Dialaxy provides flexible scalability options, allowing your business to grow without constraints and adapt effortlessly to changing needs. Does Dialaxy offer a free trial period?Yes, Dialaxy provides a risk-free service with a complimentary trial period, allowing users to explore its features before committing. How does Dialaxy ensure call quality and monitoring?Dialaxy offers features like call recording, call monitoring, and a unified call box to supervise live or recorded calls for quality assurance and centralized call activity management.