Clear and effective communication without any background noise plays a pivotal role in preserving the integrity of information exchange. When there is background noise during a phone conversation, the quality of the call is reduced, and the conversation becomes unprofessional. 

Phone calls are the most common way to communicate with people today. Therefore, businesses must focus on crystal-clear communication to build strong relationships, foster collaboration, enhance customer experience, and uphold professional standards.💼

Background noise on phone calls, such as echoes, construction noise, crowd noise, wind noise, and more, ruins the quality and clarity of the telephone call and definitely hampers both callers’ and recipients’ interactions. This portrays poor customer service and a company’s reputation. 

So, let’s dig right into the blog and learn more on how to reduce background noise on phone calls.

Importance of clear communication during phone calls

Importance of clear communication during phone calls

Having better quality and clear phone calls is essential in every aspect, including business phone calls, individual calls, and calls from friends or family. Reducing background noise during telephone calls leads to improved engagement, happy clients, reliable interactions, and more.

Here are some importance of clear communication during phone calls:

  • Clear communication during calls enhances better understanding, helping to prevent confusion and misunderstanding of information.
  • Resolving and addressing issues promptly is only possible with clear communication during phone calls.
  • Clear communication enhances relationships among the callers and recipients more accurately and maintains healthy interactions.
  • Clear communication maintains professionalism, which increases a positive reputation, promotes engagement, and improves interactions.
  • Implementing background sound reduction strategies such as noise-canceling apps, optimizing call settings, avoiding speaker modes, noise-canceling headphones, and more can help promote clear and quality phone conversations that increase productivity, improve clarity, reduce fatigue, improve customer experience, and maintain clear communication.

What is noise reduction technology?

Well, we all experience the background noise in phone conversations, which is so creepy that it makes calls frustrating and distracting.

Noise reduction technology refers to managing the background sound to make an audio or call effective and clear to understand. Reducing background noise on phone calls makes it easier to concentrate properly while you are interacting with your audience, family, friends, or loved ones. 

Some commonly used noise reduction technologies are:

Note: Implementing these technologies transforms audio quality to a higher level, which helps achieve clear interactions during a phone talk.

How can background noise disrupt communication?

How can background noise disrupt communication

Exchanging the appropriate and relevant information is the main purpose of phone calls with the audience. 

For businesses, a call center is a way to communicate with customers effectively, which means clear and quality calls that enhance customer engagement in the organization. 

So, reducing unwanted noise in call centers is essential to improving the quality of customer interactions. Misunderstanding information due to disturbing background noise badly affects communication purposes, which means loss of actual information. 

Here are some ways how background noise can disrupt communication:

  • Reduce speech clarity
  • Miscommunication
  • Distraction 
  • Loss of engagement
  • Impact on relationship
  • Interference with concentration

However, disturbing sources of noise include construction noise, industrial noise, animal noise, wind noise, and other background disturbances. These noises prevent the recipient from concentrating on the interaction in a phone conversation, leading to reduced speech clarity, miscommunication, loss of engagement, distraction, and reduced listening comprehension.

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Benefits of reducing background noise on phone calls

Reducing environmental noise on phone calls has numerous benefits that contribute to support quality and clear communication with recipients. That drives better communication between participants and experiences less stress and fatigue. 

Here are some benefits of reducing surrounding noise on phone calls:

  • Reducing ambient noise on telephone calls contributes to having clear and smoother communication and a better understanding of the conversation.
  • Minimizing background sounds on phone calls leads to the exchange of actual information, addressing issues promptly, and collaborating effectively, which ultimately increases productivity.
  • Reducing background distractions on phone calls is essential for having clear and quality conversations to enhance relationships and improve communication with participants.
  • Background noise during phone calls interrupts the communication between callers and receivers, which delivers negative impacts that contribute to stress and fatigue during telephone calls.
  • Clear communication with customers on phone calls is an important practice for call centers that enables them to solve customers’ queries effectively, which contributes to improving customer experience in call centers.
  • Making telephone calls clearer means having satisfied customers or recipients, leading to a positive impression and reinforcing professional relationships. 

Ways to reduce background noise on phone calls

There are several ways to reduce background sound on phone calls, which helps to improve the quality of communication and maintain a healthy relationship between callers and recipients.

Ways to reduce background noise on phone calls

Here are some common ways to minimize background noise on phone calls:

1. Choose a quiet environment

Choosing a quiet environment is the best practice to maintain quality and clear communication. Getting away from the crowd, such as the construction area, traffic, and other noisy environments, can prevent background noise, which helps to maintain effective conversation. 

2. Optimize call setting

Optimizing call settings such as adjusting microphone and speaker sensitivity, enabling noise reduction features, adjusting network settings, and other features on devices can be beneficial for the reduction of background noise on telephone calls, which enhances callers’ and receivers’ more comfortable interactions and exchanging information in a convenient way.

3. Use noise-canceling apps

Reducing ambient noise during phone conversations enables the participants to interact seamlessly and maintain the effectiveness of conversation using noise-canceling apps for both Android and IOS, such as killerTracks, RTX Voice, NoiseTorch, and others. These noise-canceling apps offer a greater level of noise suppression and customization options, which enable users to improve the quality of conversation.

4. Use noise-canceling headphones or headsets

Using noise-canceling headphones or headsets for telephone calls is an effective way to handle the background noise, enabling callers and receivers to interact in a peaceful environment. When choosing noise-canceling headphones or headsets for individual and enterprise communications, consider factors such as audio quality, comfort, compatibility, and the specific needs of your individual and business communication environment.

5. Position the microphone properly

Ensuring that the microphone is positioned properly can minimize the background noise during phone calls, leading to effective communication experiences. 

Here are some tips for positioning the microphone effectively:

  • Keep the microphone close to your mouth
  • Use a  headset with a boom microphone
  • Avoid blocking the microphone
  • Use windshields or pop filters

6. Avoid speakerphone mode

Avoiding speakerphone mode during telephone calls improves the audio quality, maintains privacy, and creates a more focused communication experience for both parties involved in the call. Avoiding speakerphone mode is recommended for several reasons, including privacy concerns, distraction, background noise, and others.

Troubleshooting Common Issues

Identifying and addressing recurring problems with background noise needs proper planning and a systematic approach to understanding and addressing the sources of background noise during telephone calls.

Troubleshooting tips for resolving technical issues that may contribute to poor call quality.

  • Check network connectivity
  • Monitor bandwidth usage
  • Check audio setting
  • Use high-quality equipment
  • Test different locations and device
  • Avoid interference

By following these troubleshooting tips, you can improve the clarity and reliability of your phone calls. 

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In conclusion, background noise can negatively impact conversation between callers and receivers, which contributes to unclear or miscommunication, reducing the efficiency and clarity of phone calls. Clear communication is the aim of every business and individual as well. Clear communication during phone calls has several benefits, including better understanding, resolving issues quickly, enhancing relationships, and more.

However, background noise can disturb communication by reducing speech clarity, causing miscommunication, loss of engagement, and impact on relationships. These distractions in communication can be minimized by implementing some effective ways, such as choosing a quiet environment, optimizing call settings, avoiding speakerphone mode, and more, which will ultimately reduce background noise on a telephone call.


How do I reduce background noise when on a call?

Reducing background noise while on a call is essential to improve call quality and clarity. Here are some tips to eliminate background noise when you are on a call.

  1. Choose a quiet environment.
  2. Use noise-canceling apps
  3. Enable noise reduction features on mobile phone
  4. Turn off speakerphone
  5. Adjust call setting 

How do I get rid of background noise when I talk?

Reducing background sound when you talk can significantly improve the quality and clarity of your voice during conversation. Here are some tips to help you get rid of background noise when you are on the phone talk:

  • Use a quality microphone
  • Choose a quiet environment
  • Adjust microphone setting
  • Avoid speakerphone mode
  • Use noise reduction software and more

How do I stop my mic from picking up background noise on my phone?

While calling someone through the mobile phone, many background disturbances may interrupt the call’s clarity and quality. 

Here are some ways to stop your mic from picking up background sounds.

  1. Avoid speakerphone mode
  2. Adjust microphone sensitivity
  3. Use headphones or earbuds
  4. Choose a quiet environment
  5. Enable noise reduction features

Where is the microphone settings on Android?

Microphone settings on Android phones vary on the version of Android:

Follow these general steps to access microphone settings on Android:

Step 1: Open setting

Step 2: Navigate to “Apps & Notifications”

Step 3: Look for “App Permissions or Permissions Manager.”

Step 4: Find and tap on “Microphone Permission”

Step 5: Here, you can Manage microphone permission.

Prasanta Raut

Prasanta is the founder and visionary CEO of Dialaxy. He is on a mission to redefine the landscape of SaaS solutions, infusing creativity and ingenuity into every aspect of Dialaxy’s offerings. His fervent dedication to simplifying sales and support processes drives Dialaxy’s forward momentum, delivering unparalleled value to businesses of all sizes. Embark on a transformative journey with Prasanta and Dialaxy as they pave the way for a new era of sales and support excellence.

Prasanta Raut

Prasanta is the founder and visionary CEO of Dialaxy. He is on a mission to redefine the landscape of SaaS solutions, infusing creativity and ingenuity into every aspect of Dialaxy’s offerings. His fervent dedication to simplifying sales and support processes drives Dialaxy’s forward momentum, delivering unparalleled value to businesses of all sizes. Embark on a transformative journey with Prasanta and Dialaxy as they pave the way for a new era of sales and support excellence.