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Home - VoIP - Pros and Cons of Wi-Fi Calling: A Comprehensive Guide
VoIP
Communication Fundamentals
Troubleshooting & Support
Guides & How To
Quick Overview
Wi-Fi calling allows voice and text calls using Wi-Fi rather than cellular networks. It provides higher quality calls, reduced prices, and excellent connectivity, both indoors and outside the country, but it relies on Wi-Fi signal strength.
Businesses have never experienced a lack in using effective cellular signals & wired landlines as a means of communication. This trend is, however, changing rapidly. Voice calls can now be made by use of Wi-Fi calling. It enhances flexibility, cost reduction, and maintains links between teams regardless of location.
Many businesses are now shifting to Wi-Fi calling. It solves weak coverage issues and supports remote employees. The audio quality is clearer. It also reduces roaming fees and lessens the need for traditional networks, making communication easier and affordable.
It is essential to have the fundamentals of Wi-Fi calling before switching to it. So, you have to know its functionality & pros and cons of wi-fi calling.
This simple guide describes the configuration, functionality, advantages, and disadvantages. Also, explore other details and be fully aware of wifi calling.
Table of Content
Instead of using a cellular network, Wi-Fi calling uses a Wi-Fi network to make or accept calls. The only difference in Wi-Fi calling to a standard phone system is that it works via Wi-Fi. By having a powerful Wi-Fi or Wi-Fi hotspot, you are able to remain connected even in places with poor network cover.
Having Wi-fi calling means:
When you dial, your voice is converted into digital packets sent via Wi-Fi through your mobile network. The packets convert back to sound on the other end, ensuring better call quality. It’s ideal for places with poor cellular signal or limited traditional cellular access.
The benefit of Wi-Fi calling is simple—it works indoors, supports travel, & saves money on international calling without using much cellular data. Though there are cons of Wi-Fi calling, like relying on public Wi-Fi, it still offers reliable calling security & steady performance for both personal use and call centers.
Now that you understand what Wi-Fi calling is and how it differs from traditional cellular communication. Let’s explore how this technology actually functions behind the scenes.
Wi-Fi calling is a variant of voice calls and text messaging that uses VoIP technology to transmit calls and messages via a Wi-Fi network instead of a cellular network. It implies that you will be able to make and accept calls even in areas where your cell signal is weak, provided that your Wi-Fi is good.
Here’s how the process works:
First of all, you should have Wi-Fi calling active in the settings of your phone. After it is switched on, your phone automatically recognizes when the cell phone network is in a poor condition. It then gives priority to Wi-Fi signals in making calls and texts.
Any manual changes are not needed because all these activities take place in the background.
Once the feature is turned on, the phone will automatically connect to any other Wi-Fi network or Wi-Fi hotspot that is within range. The call quality is dependent on the strength of this connection. Good quality and clear audio are achieved with the strong Wi-Fi connection of 1 Mbps speed.
Higher speeds, like 5 Mbps or better, significantly boost call stability, especially for outbound calls or call centers using the communication platform.
VoIP technology is the technology used by your phone when you make a call to convert your voice into small digital packets. Then these packets are ready to be sent through Wi-Fi. This technology is similar to online calling applications, only that Wi-Fi calling occurs directly in your phone dialer or built-in dialer.
Also, you do not need a third-party application.
After conversion of your voice, your phone forwards these data packets to the servers of your mobile carrier via the internet. Your carrier then sends the call to the recipient. The remaining individual is called using a regular voice call, even if they may not be using Wi-Fi calling.
This is more convenient for users and maintains the quality of calls.
When you move out of the Wi-Fi range while on a call, the system triggers a process known as handoff, which automatically switches your current call to the cellular network to prevent disconnection. It can create a sudden change that can cause a delay in voice for a few seconds, but it is a minor issue.
This can, however, present a problem when traveling, as it may switch to a new cellular network in a different country, resulting in roaming fees.
Once you know the process, the next step is learning how to enable Wi-Fi calling on your device to start making clear, uninterrupted calls.
Enabling Wi-Fi calling is very easy and requires a few steps. When you switch on, your phone automatically switches to Wi-Fi signal during your voice calls and text messages whenever the cell signal is weak. This enhances the quality of calling and also minimizes the use of traditional cellular networks.
Through this, it is possible to be able to enable Wi-Fi calling:
Then your phone will have the capacity to make safe calls via Wi-Fi, ensuring that in places with poor cell signals, it can communicate ideally.
Numerous iPhones might already be enabled in Wi-Fi calling without awareness. In order to ensure that it is active or to configure Wi-Fi calling, do the following:
After activation, the iPhone can be used for Wi-Fi calls, which not only improve call quality but also reduce the user’s reliance on the cellular network when the signal is weak.
Android handset Wi-Fi calling is equally easy to install. The feature allows you to make voice calls, video calls, and send text messages via a Wi-Fi network.
Steps to Enable on Android:
Here, the Wi-Fi network shall be used by your Android phone in making voice calls, video calls, and text messages, even when the cellular coverage is weak.
The next step after switching on the Wi-Fi call switch is to check if it is working.
With such checks, you are guaranteed that your device is prepared for personal or business calls, allowing you to take full advantage of Wi-Fi calling.
With Wi-Fi calling successfully enabled, it’s time to understand the advantages and disadvantages that come with using this technology.
Wi-Fi calling allows you to use Wi-Fi to make voice calls and send text messages, even when cellular coverage is poor. This will keep you in touch regardless of where you are, inside, in the basement, or in areas where the conventional network fails.
The call clarity is improved by a powerful Wi-Fi or Wi-Fi hotspot. Audio tends to be more precise and stable compared to conventional cellular, minimizing lost calls and disruptions. It is convenient for communication with business phones and call centers.
Wi-Fi calling can help in cost savings, particularly for international calling. It saves cellular data or roaming costs, making it ideal for travelers, remote work teams, or companies that do not need extra network costs for numerous voice calls.
The majority of gadgets have an in-built Wi-Fi calling option, and hence, no additional applications are required. Wi-Fi calling can also be easily configured in settings, which makes it convenient to use in personal and business telephone communications on different platforms.
Wi-Fi calling is safe since the calls will be made over Wi-Fi and will be encrypted. This is to ensure that personal information is safeguarded when voice messaging or SMS messaging is used, and it is crucial, especially to companies, call centers, and any other person who is keen on the security of calls made.
The key drawback of Wi-Fi calling is dependence on the internet speed. The quality of calls may be compromised; they may experience delays or even drop due to a weak or unstable Wi-Fi signal, unlike cellular networks, which tend to be more reliable.
The transition between Wi-Fi signals and cellular networks may lead to short-term disconnection. This can affect the quality of vital business or personal calls, especially during international Wi-Fi calls or when using a public Wi-Fi hotspot.
There are emergency services that demand a registered location. When using a Wi-Fi connection and not updating your address, making an emergency call might not work, which is a concern for call centers and remote employees using Wi-Fi calling features.
Android users and iPhone owners may experience differences in Wi-Fi calling features, and not all carriers offer all functions. This has the capacity to restrict voice calls, SMS messaging, or international calling, whether in business or personal use.
Although Wi-Fi calling can be used over the internet, there are instances where Wi-Fi becomes unavailable, and it changes to conventional cellular. This may be expensive, especially for international Wi-Fi calls, and it will limit the potential for overall cost savings.
Now that you’re aware of the pros and cons, let’s compare Wi-Fi calling with traditional cellular calls to see which one better fits your communication needs.
The modern world has made it essential to remain connected both personally and in business through the phone. Many people ask themselves whether Wi-Fi calling can substitute ordinary cellular networks. They both possess strengths and weaknesses based on location, network quality, and device support.
The following table will be a comparison of Wi-Fi calling and cellular calls in detail:
Summary:
Wi-Fi calling is suitable for regions with poor cellular networks, cost-conscious users, and remote or indoor locations. Cellular calls are still more trusted in the open and during emergencies. Two options arise depending on your business phone, traveling, and network coverage.
Whether you choose Wi-Fi or cellular calls, improving call quality is essential. Here are some practical tips to enhance your Wi-Fi calling experience.
Making Wi-Fi calls more precise and reliable is easier than before. Minor changes to your network and device settings can improve calling quality, prevent dropped calls, and ensure your SMS messaging via Wi-Fi works smoothly.
As technology continues to evolve, the future of Wi-Fi calling promises even more reliable, secure, and efficient communication solutions.
Wi-Fi calling in the future will progress along with quicker internet standards such as Wi-Fi 6E and 7, allowing for extended coverage, better audio quality, and easy transitions. Thus, companies and private users will have the advantage of utilizing stable communication anywhere.
Moreover, there will be a broader scope of possibilities for Wi-Fi calling from the integration with VoIP, business phone systems, and UC platforms.
New developments in call security, reduced international call charges, and the introduction of futuristic features like AI call management will make Wi-Fi calling an indispensable tool for users in the digital era.
Wi-Fi calling ensures seamless communication by using Wi-Fi instead of cellular networks. It improves voice clarity, reduces costs, and supports connectivity for remote teams, travelers, and users in low-signal areas worldwide.
With future advances in VoIP and network technology, Wi-Fi calling will become more secure, faster, and reliable. It will continue to simplify communication for both personal users and businesses needing consistent call quality.
Wi-Fi calling allows you to make and receive voice calls and text messages using a Wi-Fi connection instead of relying on a cellular network. It is beneficial in areas with a weak cellular signal.
No. Most modern smartphones have a built-in Wi-Fi call feature. You can enable it in your phone’s settings without downloading third-party apps.
Generally, Wi-Fi calling is included in your plan and does not require additional charges. It can save money on international calling and reduce the use of cellular data.
Yes. Calls and SMS messaging via Wi-Fi are encrypted, ensuring the security of your communications and protecting both personal and business communications.
Wi-Fi calling works internationally when connected to a strong Wi-Fi network. However, switching to cellular networks while abroad may incur roaming fees.