Skip to content

Dialaxy's Subprocessor

Last updated April 29, 2025

Dialaxy is committed to maintaining the highest standards of data protection and privacy. This policy outlines the subprocessors engaged by Dialaxy, their roles, and the measures in place to ensure that the processing of data is carried out in compliance with applicable legal requirements and industry best practices.

Subprocessor Engagement

Dialaxy may engage subprocessors to perform specific services related to data processing. These subprocessors are carefully selected based on their ability to meet our stringent data protection and security standards.

Transparency and Notification

Dialaxy maintains an up-to-date list of subprocessors engaged in the processing of customer data. This list is available to customers upon request and includes information about each subprocessor’s identity, the nature of the services they provide, and the locations where they operate.

Subprocessor Changes

Dialaxy is not obligated to notify customers of any changes to the list of subprocessors, including the addition or removal of subprocessors. However, Dialaxy reserves the right to engage new subprocessors or change subprocessor assignments without directly notifying customers in all cases. We do, however, endeavor to provide courtesy notifications when feasible. If a customer objects to the use of a subprocessor, we will discuss the matter to find a mutually agreeable solution. Our goal is to resolve any concerns in a manner that satisfies all parties involved.

Data Protection and Security

Dialaxy ensures that all subprocessors are bound by contractual obligations that require them to implement appropriate technical and organizational measures to protect customer data. These measures are designed to comply with applicable data protection laws and to ensure the confidentiality, integrity, and availability of customer data.

List of Third Party Subprocessors

Infrastructure

Service Name Legal Name Contact Website
Amazon AWS Amazon Web Services, Inc. https://aws.amazon.com/legal/ https://aws.amazon.com/
https://aws.amazon.com/legal/

Security

Service Name Legal Name Contact Website
Datadog DATADOG, INC. [email protected] https://www.datadoghq.com/

Data Tools

Service Name Legal Name Contact Website
Mixpanel MIXPANEL, INC. [email protected] https://mixpanel.com/

Customer Support

Service Name Legal Name Contact Website
Crisp Chat CRISP IM [email protected]
OR
Crisp Contact
https://crisp.chat/
SendGrid SENDGRID, INC. [email protected] https://stripe.com/

Payment

Service Name Legal Name Contact Website
Chargebee CHARGEBEE, INC [email protected] https://www.chargebee.com/
Stripe STRIPE, INC. [email protected] https://stripe.com/

Starting at just $10/month

Learn how Dialaxy can help you grow a high-performing sales and support team and deliver an amazing customer experience.

Get Dialaxy
Get Dialaxy
Available Integrations
Upcoming Integrations
Resources
Company
Policies

Cloud telephony and contact center solution for your business.

Copyright © 2025 Dialaxy. All rights reserved.

Back To Top