Remember a time you dialed a number and the only message you got was ‘The number you have dialed is unallocated’? It remains one of those experiences that can make people puzzled as to what could have gone wrong. Is it not in use anymore? Or is there a network problem?

The last thing you want is to waste your time and energy on this issue, so by the end of this blog, you have the knowledge and skills to fix such unallocated errors without any hassle.  

From a technical issue, a network issue, or wrong dialing, you don’t have to worry again. We’ve got you covered. We’ll explain ‘the number you have dialed is unallocated’ meaning the reasons behind the unallocated phone numbers error, and how you can fix it.  

Let’s explore the world of unallocated phone numbers! 

What Does Unallocated Number Mean?

what does unallocated number mean

An unallocated phone number is a phone number that is not assigned to anybody, business organization, or device. These numbers are very inactive in a pool belonging to network providers, and few people take them. Otherwise, they do not work and cannot make or receive incoming calls from other people. 

This is the message that you hear when you dial an unallocated number: ‘The number you have dialed is not allocated.’ It means that the number is not connected to any user or service. Such numbers may not receive calls or messages. 

These unallocated phone number errors can also result from signal strength issues, software glitches, slants, or errors in dialing the phone. To correct this, either redial the number or contact the network provider. 

Never take calls associated with numbers without owners because fraudsters operate them.

Common Causes of Unallocated Number Errors

common causes of unallocated number errors

There is nothing more annoying than hearing the message, “The number you have dialed is unallocated.” But why does this occur? 

Learning the usual causes and primary reasons for this message would also make it easy for you to solve it. This will also ensure your calls are not being routed to the wrong person or department.  

1. Unassigned Phone Numbers

An unassigned call number is a telephone number that has not been associated with a particular user, company, or gadget by a telecom company. The banking numbers include the reserve pool that is ready for future use or newly originated but has not been assigned yet. If you dial any such number, you receive the unallocated message that says, “The number you have dialed is unallocated.”

This situation can also occur if a phone number subscription expires or the provider disconnects a number for some time. Recycled or temporary numbers can also come under this category and bring the error message. 

2. Technical Issues with the Phone Network

Networking issues with phone network can lead to unallocated errors. These issues include signal routing problems or shading, server crashes, or various system problems that occur during maintenance or upgrades by network providers.

For instance, when a network cannot dial a number because its routing information is out of date, the user gets the unallocated number error message.

3. Human Error in Dialing the Number

It may be surprising, but one of the most frequent reasons for such unallocated phone errors is an incorrect number. Any single digit you enter wrong, the wrong area code, or even the missing country code brings this message. The telecommunication system has no capability to identify an account’s number, and therefore, it considers it unallocated.

To rectify this you need to verify the number that you want to dial. Make sure that all digits like areas or country codes, are correct. Sometimes it can be fixed as soon as the basic error is corrected. 

4. Software Glitches 

Problems in telecom software or on your own electronic device may also cause unallocated number errors. Such mishaps are common when the entire system is being upgraded, when an application malfunctions, or when the software that controls phone numbers is faulty.

For example, poor recognition of phone numbers in applications such as VoIP phones or Google Voice might result in the application being unable to connect the call to any number. If this happens, the system will show the unallocated message. 

Did you know? You can: find social media accounts using phone numbers

How to Deal With Unallocated Phone Number Error Message?

If you have ever been encountered with a message like “The number you have dialed is unallocated,” you do not need to get upset. There are several measures you can take to fix the problem. Here’s how you can deal with the unallocated phone number error:

1. Double-check the Phone Number

The first and most important step is to check the phone number you just dialed. Maybe you dialed the number or area code wrong! 

Remember, only one digit needs to be missing or added for the number not to be allocated on the network. So, verify the digits, area code, and country code to correct any error in dialing.

2. Restart Your Device

Sometimes, the problem is not the phone number but your device. A reboot can fix most small issues related to software glitches or your connectivity to the telecom network. 

Turning off your device and then powering it on again clears all the temporary software glitches that cause the unallocated phone number error.

3. Signal Strength and Settings of the Network

A bad or unsteady network connection usually causes an unallocated phone number error. When dialing, you should always check that signal strength is good. If the signal strength is weak, try to get to an area that has a stronger transmission or change from one network to another. 

Check if your network settings are correct and if there are no issues with the phone. If calls are not routed properly, your number might not be allocated.

4. Update Your Software and Apps

If some of your softwares or apps are corrupted and outdated, this may cause errors when making calls. So, it is essential for you to make sure they are updated. 

If you have some updates that have not been installed yet, do so and then reboot your phone. This will improve your phone’s network compatibility, including VoIP phones, and help prevent issues like unallocated numbers. 

5. Use Different Communication Methods  

If you are unable to reach the number you’re trying to call, try contacting them using other methods, such as sending bulk SMS via email or using social media.  

If you are trying to connect with businesses, check their website for customer support options like live chat, toll-free numbers, or different contact numbers. 

Get a: secondary number without a SIM card or Landline

6. Try a Different Device or App  

Sometimes, the problem might be with the device or application from which you are calling. If you are using any third-party applications like Google Voice, try using your phone’s regular dialer.   

7. Contact Your Telecom Provider  

If you still see the unallocated phone number message after doing the above steps then you should contact your phone company.  

Your provider can testify whether it is actually unallocated, have a technical issue or if there is just a temporary problem with the network. 

Get an alternate number to separate your professional and personal life! 

How to Handle Unallocated Number Issues for Businesses?

If you are a business representative, maintaining a good reputation requires you to respond to clients who see unallocated number notifications in a timely and professional manner. Here are some steps you should follow to maintain transparency and trust with your customers: 

1. Apologize for the Unallocated Number Issue 

Sincerely apologize for the inconvenience caused by the “unallocated phone number” error message. Acknowledge the customer’s frustration and let them know you understand the problem and are working on fixing it. 

2. Offer Different Contact Methods for Unallocated Numbers 

If the issue is persistent and needs urgent resolution, provide alternative means of reaching the business. This may include a secondary business phone number, email, or social media to resolve any unallocated number errors. This way, communication is constant, and customers’ frustrations are wiped out.

3. Keep Customers Informed About Unallocated Number Issues

Regularly update your customers via your website or social media for any issues regarding unallocated numbers that are ongoing. Transparency helps control the expectations of users and proves that you really are doing everything possible to try to resolve network or phone allocation issues. 

4. Avoid Unallocated Number Errors Using Virtual Phone Numbers

It is wise to switch to virtual phone numbers to prevent unallocated errors. Virtual numbers are adaptable, manageable, and reassignable as required. They provide smooth communication for companies and organizations that are looking for scalable solutions.

Get a Fully Allocated Phone Number With Dialaxy

Tired of dealing with non-allocated numbers that disrupt your communication? Say goodbye to these hassles with Dialaxy! Our reliable network ensures smooth and uninterrupted connections like incoming calls or bulk SMS for both personal and professional use. 

Dialaxy provides active phone numbers and features like virtual phone numbers, call forwarding, and call monitoring to enhance your communication experience. It connects you globally, improves your communication experience, and provides smooth service at cheap prices. 

You can register for messaging or chat apps like WhatsApp, Telegram, and Hinge without using your personal phone number.

Yes, you heard it right! You can sign up for popular dating apps like Hinge, Tinder, and Grindr without a phone number! 

Who Uses Unallocated Phone Numbers?

Unassigned phone numbers are not linked with any person or organization. Such unallocated numbers can be used in a number of ways. Anybody can call from these numbers, or they can be utilized for personal purposes, sometimes even created due to some mistakes by an organization.

General uses of unassigned numbers:

  • Telecom Companies: Telecoms keep or reserve many numbers inactive for future use or in case of an emergency. They may run these numbers or quote them to new clients as and when necessary.
  • Businesses and Marketing: Unassigned numbers can be purchased for limited time promotions by some companies. This helps them practice advertising without having to use their primary telephone connections.
  • Call Centers: In call centers, many people utilize unassigned numbers for various extensions. This assists them in the management of calls and its effectiveness in doing this prevents the use of a single number for all the calls received.
  • Individuals: Some people use unassigned numbers to avoid identification by other people. This stops unsolicited calls, including spam calls. 
  • Phishing and Fraudulent Calls: The identity of unassigned numbers can be used by fraudsters to make fraudulent calls. Such calls usually are designed to get the victim to reveal personal details such as bank account details or passwords.
  • Testing and Temporary Services: Telecom companies and businesses apply unassigned numbers for experimenting new services or for temporary projects without disturbing the other important numbers. 
Getting too much spam and robocalls? Learn: how to make your phone unreachable

Conclusion

It can be annoying to get an error message such as “The number you have dialed is unallocated.” They occur due to unassigned numbers, networking issues, or other dialing errors. All these causes, whether software problems or an inactive number, can only be worked out if identified. 

For businesses, preventing unallocated phone number errors is crucial to maintaining customer trust. Choose the providers, like Dialaxy, that offer a variety of contact options for using virtual numbers. This can help the business to continue communication without any breaks.

FAQs:

What does it mean when a number is not assigned?

A number that is not assigned essentially means that the telecom operator has not assigned the number to a subscriber or service. Such numbers remain dormant and cannot receive or make calls.

What does it mean when it says the number you have dialed is unreachable?

This indicates that the number you are attempting to call is unreachable because of a bad signal, network problems, or an off- or out-of-range phone.

When do you get the message – “The subscriber you have dialed is not in service”? 

The message ‘The subscriber you have dialed is not in service’ appears when the number is disconnected, inactive, or not being used by any subscribers at the moment. 

What does it mean when it says the number you have dialed is unallocated? 

An unallocated number is an unassigned number that is not assigned to a user or device. Telecom providers often hold unallocated numbers in reserve for future use.

Prasanta Raut

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.