Are you looking for ways to stay in touch with loved ones and expand your company’s reach across Puerto Rico cities? Want a gateway to connect with local Puerto Rican customers without physical boundaries? Unlike traditional phone lines, a virtual number powered by the cloud communication system helps you explore the Puerto Rican market and expand your business outreach without needing a physical office, building, or infrastructure.

Buying Puerto Rico’s virtual phone number can leverage your business potential locally in the Puerto Rican region with the help of a cloud contact center solution or virtual phone system.

Read this blog and learn how a virtual number can unlock your business’s international potential cost-effectively. It covers how to buy Puerto Rico virtual phone number, including how they work and their benefits, top Puerto Rico virtual number service providers, Puerto Rico virtual number types, and a step-by-step process for getting one.

What is the Puerto Rico Virtual Phone Number?

how to buy Puerto Rico virtual phone number

A Virtual Phone number in Puerto Rico allows individual users or businesses to acquire a local Puerto Rico number and establish their service virtually without needing a physical business or service presence using a cloud communication system. 

In a cloud communication system, fixed locations or specific regions do not matter as voice packages are transmitted through the internet as part of the VoIP service or Voice over Internet Protocol telephony.

With VoIP technology, you can make or receive calls from Puerto Rico, any other region, or any internet-supported device such as laptops, smartphones, and iPhones without a Phone SIM. Virtual call center software also allows users to make and receive calls through a softphone or VoIP application.

Instead of using SIMs or traditional phone lines, it uses a virtual phone number similar to a regular Puerto Rico phone number without being tied to Puerto Rico’s physical location. However, it still uses the country code number +1 (International country code), followed by the 3-digit area code number and subscriber number code.

For example, Here: Puerto Rico virtual phone number format: +1-XXX-XXX-XXXX or +1-787-123-4567

+1: This is the country code for Puerto Rico.

787: This could be the area code for Hamburg.

123-4567: This is the unique subscriber number assigned to the virtual phone number.

  • +1 787 123-4567: This example uses the area code 787, which could be associated with San Juan and most of northern Puerto Rico.
  • +1 939 123-4567: This example uses the area code 939, which could be linked to the southwest Puerto Rico region.

Benefits of Having a Puerto Rican Virtual Phone Number

how to buy Puerto Rico virtual phone number

To establish a remote local business presence in Puerto Rico, you must get a Puerto Rico virtual business phone number to target the Puerto Rico market and audience. Here are the several benefits of having a Puerto Rico virtual number:

1. Establish Local Puerto Rico presence: 

If you want to establish a local presence in Puerto Rico, getting a Puerto Rico virtual phone number or a Puerto Rico temporary number can facilitate this without having a physical presence, living in Puerto Rico, or establishing a business there. Also, a Puerto Rico virtual number allows your company to appear based in Puerto Rico, increasing its interactions, confidence, and credibility with Puerto Rico customers and clients who might be cautious about doing business with overseas enterprises.

2. Accessibility to Puerto Rico customers: 

Acquiring a Puerto Rico Virtual phone number allows local customers and clients to contact you more easily. Local customers are more inclined to pick up or contact a local phone number than an international one, which improves local call pickup rates and leads to better sales, customer loyalty, and customer support interactions.

3. Cost-Effective Communication in Puerto Rico: 

Virtual numbers use cloud-based communication services and VoIP technology, allowing users to easily set up their Virtual phone numbers without extra charges or required hardware. With a Puerto Rico virtual number, you can quickly contact Puerto Rico prospects, customers, and clients from multiple internet-connected devices. Depending on your service provider’s plan, you can make or receive calls to Puerto Rico prospects, customers, and clients at potentially lower cost rates. 

4. Improve Puerto Rico customer experience: 

You can provide personalized and customized service to Puerto Rico customers using Puerto Rico’s virtual number. This includes custom greetings and voice messages in the Puerto Rico language, encouraging local customers to feel more comfortable contacting you and resulting in positive customer interaction, experience, and satisfaction.

5. Advanced communication solution features: 

Many virtual or online phone number providers offer features such as call forwarding, voicemail transcription, call recording, auto-attendants, and call analytics. These features can help improve your business communication system and make it more efficient during international or long-distance calls.

How Does a Puerto Rico Virtual Phone Number Work?

Puerto Rico virtual phone numbers generally route calls via Internet protocol without physically being connected to the phone lines or SIM card network. They present the authentic and local Puerto Rico phone numbers to the callers. They can be used through VoIP phones, VoIP applications, and internet-supported devices, eliminating the need for traditional phone devices or landlines. Let’s break down how it works:

Choose a Puerto Rico virtual phone number provider: 

First, you must choose a virtual or online phone number provider that offers Puerto Rico virtual numbers. Depending on their availability, you can also select or will be provided the numbers with the different Puerto Rico area codes. 

Activate your Puerto Rico virtual number: 

Once you have chosen the virtual number and plan you desire, the Virtual number service provider will virtually activate its service on their network, as the physical setup and installation are not required.

Call routes: 

If someone calls your Puerto Rico Virtual phone number, the call routes through the internet to the designated provider’s server, next to the Puerto Rico Virtual number phone line or extension; once the call has been connected, it rings in your preferred device.

Choose a destination, device, or softphone app: 

You can now choose where to direct that call to the existing phone number. You can forward calls to your mobile phone, landline, or any other phone number you designate or the virtual softphone apps provided by the service provider. You just need to install apps on your device or smartphone that act as the virtual phone, allowing users to make and receive calls through an internet connection. 

VoIP telephony Features: 

According to the service provider and plan you have chosen, you can get the various types of virtual phone number features such as:

  • Voicemails: You can set up voice message greetings in recorded audio or transcribe text-based formats.
  • Call recordings: You can also record your calls when you are required to listen back for various reasons.
  • Auto attendants: You can set up an auto attendant by directing incoming calls to the different departments or destinations.

Types of Puerto Rico Virtual Phone Numbers

i. Puerto Rico Local or domestic virtual phone numbers:

Local virtual phone numbers are associated with the specific area codes of particular locations or regions. They help businesses establish a domestic presence within Puerto Rico in regions or geo-locations remotely or virtually. The provider assigns a unique 7-digit number.

Examples: +1 787 XXX-XXXX: This example uses the area code 787, which could be associated with San Juan and most of northern Puerto Rico.

ii. Puerto Rico Toll-free virtual phone numbers: 

These Puerto Rico toll-free numbers allow Puerto Rico people to call without any charges. They often have prefixes like 800, 855, and 866, and the associated toll-free virtual phone number business bears the cost of encouraging customers in Puerto Rico to make calls and inquiries for needed customer service or sales hotlines.

Example of Toll-free virtual phone numbers:+1 (800) – XXX-XXXX (The last three digits represent a placeholder for a specific provider’s prefix)

iii. Puerto Rico Mobile virtual phone numbers:

These mobile phone numbers are similar to regular phone numbers but without physical SIM cards, allowing businesses and employees to dedicate work numbers and effectively separate business and personal calls.

iv. Puerto Rico International virtual phone numbers:

The Puerto Rico International virtual number has the country codes associated with the specific country, allowing businesses to establish their presence outside the country or international markets without setting up a physical office or presence.

How to Buy Puerto Rico Virtual Phone Number? 

Here is the step-by-step process on how you can buy a Puerto Rico virtual phone number:

  1. Choose a virtual phone number provider: You can choose Dialaxy as your virtual number provider since it provides a cloud-based contact center solution for your business with a cost-effective plan compared to other service providers.
  1. Sign Up to Dialaxy: Sign Up and Create an account.
  1. Select your virtual number: Select the Puerto Rico virtual number from the offered service or country pool options.
  1. Select plan and city: Enter the city or state of your phone number and select the desired phone number type with the needed plan and features.
  1. Checkout and Activation: Proceed forward and purchase with the desired plan and number type to checkout and finalize payment.
  1. Make a call: Congratulations!! You have a Puerto Rico phone number. Make your desired first call with a virtual phone number in Puerto Rico.

Top 5 Puerto Rico Virtual Number Providers

Many Puerto Rican virtual number providers are in the market today, which can be a challenging and confusing task for users or customers who need the virtual number. Here are listed some of Puerto Rico’s top virtual providers with the key consideration factors: 

Providers Ideal For Free Trial Starting Price Supported platforms
Dialaxy Small business, Medium business, Enterprise 7 Days $16.99/ month iOS, Web-based, Desktop, Android
RingCentral Small business, Medium business, Enterprise 14 Days $20/ month iOS, Web-based, Desktop, Android
8*8 Small business, Medium business, Enterprise 7 Days $14.99/ month iOS, Web-based, Desktop, Android
CallHippo Small business, Medium business, Enterprise 10 Days $16.99/ month iOS, Web-based, Desktop, Android
AVOXI Small business, Medium business, Enterprise 7 Days $19.99/ month iOS, Web-based, Desktop

You can always try a free trial and identify which provider is most suitable for you and your business and resonates with your business needs, goals, and objectives.

Why Dialaxy For Puerto Rico Virtual Phone Number?

Dialaxy Puerto Rico’s virtual phone number service ensures coverage in Puerto Rico with the various area codes associated with the different cities and regions within Puerto Rico as per your business requirements. 

It also provides a cloud-based contact center solution in a single platform, allowing your business or BPO companies to have modern cloud communication call features such as call forwarding, voicemails, call recording, call analytics, CRM Integrations, and Interactive Voice Response (IVR) systems.

Compared to the other providers, Dialaxy’s VoIP service and cloud communication solution are reliable, cost-effective, and suitable for business scalability. They allow the business to have a local Puerto Rico presence and effectively manage its customer service, employees, agents, Clients, and customer communication system remotely.

FAQs

What is Puerto Rico’s country code?

“+1” is the country code for the Puerto Rico Phone Number. When calling from outside the respective country, enter the country code before dialing.

What are the Features of Having Puerto Rican Virtual Phone Numbers?

There are numerous features available with Puerto Rican’s virtual numbers for individual or business needs, including:

  • Global connect
  • Smart Switch
  • Call recording
  • Call forwarding
  • Call routing
  • Automatic call distribution
  • SMS
  • Call analytics

Why Do You Need A Puerto Rico Phone Number?

There are several reasons why you should obtain a Puerto Rico Virtual Phone Number:

  • Appear to have a local presence in Puerto Rico
  • Avoid expensive international calling fees
  • Improve customer service for Puerto Rico clients
  • Increase accessibility and engagement for Puerto Rico callers

Does virtual number provide transcription software?

Some Virtual number providers have transcription software or features that convert speech into text, often provided for business, legal, or medical purposes.

How can I get a free virtual number?

Dialaxy provides a free virtual number with a free trial. However, many Voice over Internet Protocol (VoIP) services offer limited free plans, including a virtual phone number with limitations on features or call destinations.

Is there an app that allows me to create a free foreign phone number?

Yes, You can research and use a free trial to test their service to find the one best suited for you, but you can easily create a foreign number with Dialaxy’s app, which has contact center features.

Prasanta Raut

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.