Skip to content

Boost Your Business with a 231 Area Code in Muskegon, Michigan

Obtain a phone number for the 231 area code and communicate with the locals with ease. You don’t need a physical office to grow your local business; all you need is your laptop or phone. Get a virtual phone number in a few seconds and start communicating with clients through the web app or mobile app.

Endorsed by top industry leaders

Trusted by industry experts for excellence and innovation.

What is area code 231?

The area telephone code 231 encompasses all of the northwest quadrant of the United States, the Lower Peninsula of Michigan, and includes Traverse City, Muskegon, Ludington, Petoskey, and Norton Shores.

When the old 616 area code was split on June 5, 1999, to accommodate the increasing demand for phone numbers brought on by new technologies and an expanding population, the 231 area code was created in order to meet those demands.

The area code 231 encompasses the counties of Muskegon, Grand Traverse, Antrim, Charlevoix, Mecosta, Emmet, Manistee, Newaygo, Kalkaska, and Osceola. The entire 231 area code is in the Eastern Time Zone (ET), observing Standard Time (UTC−5) and Daylight Saving Time (UTC−4).

Nearby area codes are 249/683/705 (Sudbury, Ont), 616 (Grand Rapids, Mich), 906 (Marquette, Mich), and 989 (Saginaw, Mich).

Country

USA

State

Michigan

Major City

Muskegon

Time Zone

Eastern Time Zone (ET)

Telephone Number Format

+1 (231)-XXX-XXXX

Example of 231 phone number

+1 (231)-935-4321

Zip Code

49303-49799

How to get a 231 Area Code Phone Number?

You can purchase a 231 area code phone number from a VoIP service provider like Dialaxy. You can follow these steps.

  • Sign up on the official Dialaxy website or mobile app.

  • Log in to your account and navigate to the dashboard.

  • Select “My Number” from the “Portal” menu.

  • Click on “Buy Number.”

  • Choose the US as your country and select the 231 area code from the list.

  • Complete the payment and submit any required documents.

How does a 231 business Phone Number work?

A 231 business telephone number is a normal telephone number in the USA. It is received by means of a telecommunications company and diverted to the telephone of the business when called, and controlled by a service provider to communicate with customers. It allows people to communicate worldwide and, at the same time, place local calls in the 231 area.

For example, to dial the number 935-4321 in the 319 area, you would dial +1 231-935-4321, where +1 is the country code for the United States, 231 is the area code, and 935 is the central office code.

With every Dialaxy plan, you can have a local number with the 231 area code, serving as a direct phone line. These numbers come with advanced features like phone calls, number sharing, porting, IVR, text messages (SMS), multimedia messages (MMS), call blocking, call forwarding, and more.

Who’s doing business in the 231 Area code?

The 231 area code covers a diverse range of industries across Michigan’s Lower and Upper Peninsula. Key cities like Traverse City, Muskegon, Manistee, and Ludington are home to thriving sectors that support the local economy.

Local Numbers
Tourism and Hospitality

This area brings in visitors all year long with places like Great Wolf Lodge in Traverse City and Crystal Mountain Resort in Thompsonville, creating jobs and commerce.

Mobile Phone Numbers
Agriculture and Wineries

Fertile lands support vineyards such as Chateau Grand Traverse and Leelanau Cellars, combining agricultural production with tourism through award-winning wines.

Toll-free Numbers
Manufacturing and Industry

Companies like ADAC Automotive and Andrie Inc. in Muskegon and Manistee highlight the area’s strong manufacturing base in automotive parts and industrial fabrication.

Toll-free Numbers
Healthcare

Major providers like Munson Medical Center and Mercy Health deliver essential services while employing a significant portion of the local workforce.

Toll-free Numbers
Education and Research

Northwestern Michigan College supports workforce development and innovation, helping sustain economic growth and attract talent to the region.

Why Does Your Business Need a 231 Area Code Number?

Local Numbers
Establish a Local Presence

Use business phone numbers with the 231 area code to show off your company's local presence in Michigan. Take advantage of local markets and blend in with the locals, regardless of where you operate.

Mobile Phone Numbers
Enhance Customer Trust

Customers are more likely to trust a local 231 number. Customers are more inclined to interact with your company when they see a familiar area code since they know you operate in their area.

Toll-free Numbers
Improved Customer Experience

You can also take the localized numbers and literally forward the call to the specific location. For example, a company with various locations could use local codes in order to route the calls to the nearest location. A solution for improving the client experience, which increases the probability of making a specific sale.

Toll-free Numbers
Flexible Communication Features

Dialaxy includes a number of communication tools that are very powerful and use your 231 number, and they include call forwarding, voicemail-to-email, and sharing of the number. Such characteristics will make sure that you are always available to your clients, regardless of where you are.

Toll-free Numbers
Affordable and Scalable

Dialaxy's VoIP plans start at just $10 per user per month, offering an affordable solution that scales with your business. There are no hidden fees, allowing you to manage your communication costs effectively.

Toll-free Numbers
Integrate with CRM Software & Other Business Tools

To easily interface with your CRM software and other crucial business tools, use the Dialaxy 231 area code. To increase efficiency and improve customer service, keep track of calls and chats.

Enjoy 100+ Dialaxy’s features with local phone number

Call, SMS, & Contact in one easy to use app.

Phone Numbers

Expand your reach with Virtual Phone Numbers

International Numbers: Establish a local presence of your business with our international phone numbers .

Toll Free Numbers: Elevate your sales strategy and drive business growth with Toll Free Numbers.

Multiple Phone Numbers: Use multiple phone numbers in one single dashboard.

Global Calling

Connect globally with effortless calls

Extended Reach: Enables businesses to expand their market by reaching international customers.

Flexibility: Allows employees to make international calls from anywhere.

Seamless Communication: Ensures clear and reliable communication with international contacts.

SMS

Enhance communication with SMS capabilities

A2P 10DLC: Register your number in A2P 10DLC to send sms within US and Canada.

Schedule SMS: Schedule SMS as per your customer timezone so they don’t miss an update.

Personalised Messaging: Personalise SMS depending upon your user and its behaviour.

Voicemail

Easily manage messages with Voicemail

Voicemail Recording: Personalized voicemail greetings for different departments

Message Management: Messages are stored in the cloud, allowing for easy access.

Access and Playback: Listen to voicemails from any internet-connected device.

Number Sharing

Enhance collaboration with effortless Number Sharing

Unified communication: With number sharing, multiple devices can use the same phone number.

Convenience: Seamlessly switch between devices without missing calls or texts.

Cost Efficiency: Reduce costs by eliminating the need for multiple phone plans.

Contacts

Effortlessly manage your contacts

Add and delete contact: Add and delete new contacts as the business grows.

Centralized Information: Stores all relevant contact details in one place, making it easy to access and manage.

Improved Organization: Helps organize contacts into groups or categories, enabling better management.

Frequently Asked Questions

Area code 231, which contains the cities of Traverse City, Muskegon, Ludington, and Manistee, was created in 1999 when area code 616 was split, to provide for the increasing telephone users in the area and serves northwestern Michigan.

The area code 231 is located in the state of Michigan in the northwestern United States. Also, the area code 231 covers 21 counties in Michigan, along with most major cities, which include Muskegon, Cadillac, Big Rapids, and so on.

No, the 231 area code is not in California. In fact, area code 231 is in the US state of Michigan. California has numerous area codes, like 209, 213, 310, 415, 530, and others.

The zip code for the 231 area code ranges from 49303 to 49799. The 231 telephone area code serves numerous cities/towns in 21 counties of northwestern Michigan, and they have a range of zip codes. Below are the zip codes for major cities in the 231 area code.

The 231 area code follows Eastern Standard Time and Eastern Daylight Time (Daylight Saving Time).

The 231 area code follows Eastern Standard Time and Eastern Daylight Time (Daylight Saving Time).

Starting at just $10/month

Learn how Dialaxy can help you grow a high-performing sales and support team and deliver an amazing customer experience.

Get International Phone Numbers

Establish a local presence worldwide with international phone numbers

Get Dialaxy
Get Dialaxy
Available Integrations
Upcoming Integrations
Resources
Company
Policies

Cloud telephony and contact center solution for your business.

Copyright © 2025 Dialaxy. All rights reserved.

Back To Top