Call Forwarding on Android: A Simple Setup Guide

Imagine missing an important call because your phone was on silent, dead, or tucked away in another room. Frustrating, right? Whether it’s a client, a loved one, or a last-minute opportunity, lost calls can cost you more than just time.

That’s where call forwarding on Android comes in. This simple feature ensures your calls always reach you, no matter the situation. From forwarding all calls automatically to selectively redirecting them when you’re busy, Android gives you full control over your availability.

In this guide, we’ll break down how to set up call forwarding on Android in the easiest, most practical way. By the end, you’ll know multiple methods from the default phone app to carrier codes and advanced virtual number apps like Dialaxy that guarantee you never miss a call again.

Let’s dive in!!

What You’ll Need

Before we dive into the setup process, make sure you have these essentials:

• An Android smartphone
• A stable network connection (for some methods)
• Your mobile carrier’s support (for star codes)
• Optional: A virtual number app (for advanced features)

TL/DR Section: How to Set Up Call Forwarding on Android?

• Android (Default Phone App): Phone app > Settings (three dots/gear) > Call Settings > Call Forwarding > Choose type (Always, Busy, Unanswered, Unreachable) > Enter number > Enable. This sets up basic call forwarding on Android.

• Star Codes (Carrier-Based): Dial activation code: *72 + number (All calls), *90 + number (Busy), *92 + number (Unanswered), *62 + number (Unreachable) > Call. Deactivate with *73, *91, *93, *63. This activates call forwarding using carrier codes.
• Virtual Number App: Install app > Set up virtual number > Configure call routing (forward to primary number, multiple numbers, schedules, business hours) > Activate. This provides advanced Android call forwarding and selective options.

What is Call Forwarding?

Call forwarding (also known as call divert) is a telephone feature that allows the redirection of incoming calls from one phone number to another number. This may be a mobile telephone, a landline telephone, or an answering service. It is an effective tool for improving your communication. It ensures that you get calls even if you are not around your main number.

This is a very useful option for business people, multiliners, or anyone who needs to be accessible all the time. It avoids the irritation of missed calls. It provides a seamless communication experience for you and your callers.

Types of Call Forwarding include:

• Unconditional Call Forwarding: All calls are forwarded immediately to another number.

• Conditional Call Forwarding: Calls are forwarded only under specific conditions, such as:

When your line is busy.

When you don’t answer within a set number of rings.

When your phone is unreachable or turned off.

How to Set up Call Forwarding on Android? A Simple Way

Setting up call forwarding on your Android phone can be done in several ways, depending on your preferences and needs. Here’s a simple guide to help you get started:

How to Set Up Call Forwarding on Android (Default Phone App)

Step 1: Open the Phone App: Launch the default Phone application on your Android device.

Step 2: Access Settings: Tap the three-dot menu icon (usually located in the top-right corner) and select Settings.

Step 3: Navigate to Call Settings: Tap on Calls or Call Settings.

Step 4: Select Call Forwarding: Look for and tap on Call Forwarding.

Step 5: Choose Forwarding Option: You’ll see several options:

• Always forward: Forwards all calls to another number.

• Forward when busy: Forwards calls if you’re already on another call.

• Forward when unanswered: Forwards calls if you don’t answer.

• Forward when unreachable: Forwards calls if your phone is off or has no signal.

Step 6: Enter Forwarding Number: Select the desired forwarding option and enter the phone number to which you want your calls forwarded.

Step 7: Activate Forwarding: Tap Enable or Turn On to activate call forwarding.

To disable call forwarding, return to the same menu and select Turn Off for the active forwarding option.

How to Set Up Call Forwarding on Android Using Star Codes

If your carrier supports it, you can use star codes to set up call forwarding directly through your network.

Here are the steps to set up call forwarding on Android using star codes:

Step 1: Dial the Activation Code:

• Forward All Calls: Dial *72 followed by the forwarding number (e.g., *72 0987654321).

• Forward When Busy: Dial *90 followed by the forwarding number.

• Forward When Unanswered: Dial *92 followed by the forwarding number.

• Forward When Unreachable: Dial *62 followed by the forwarding number.

Step 2: Activate Forwarding: After dialing, wait for a confirmation tone or message indicating that call forwarding is active.

Step 3: Deactivate Forwarding: To cancel, dial the corresponding deactivation code:

• Cancel All Forwarding: Dial *73.

• Cancel Forward When Busy: Dial *91.

• Cancel Forward When Unanswered: Dial *93.

• Cancel Forward When Unreachable: Dial *63.

Please note that these codes may vary depending on your carrier. It’s advisable to check with your carrier for the exact codes.

How to Set Up Call Forwarding with a Virtual Number App

For more advanced call management, including selective call forwarding Android options, a virtual number app like Dialaxy can be a powerful solution. These apps provide a secondary phone number that you can link to your primary device. They often come with robust call routing features.

Here is how a virtual number app generally works for call forwarding:

Step 1: Download the App: Install a reputable virtual number app like Dialaxy from the Google Play Store.

Step 2: Set Up a Virtual Number: Follow the app’s instructions to acquire a new virtual phone number. This number acts as your public-facing contact.

Step 3: Configure Call Routing: Within the app’s settings, you can define how calls to your virtual number should be handled. This often includes options to:

• Forward calls to your primary mobile number.
• Forward calls to multiple numbers simultaneously or sequentially.
• Set up business hours for forwarding.
• Implement IVR (Interactive Voice Response) menus.
• Record calls.

Step 4: Activate in App: Once configured, activate the forwarding rules within the app. All calls to your virtual number will then follow your defined forwarding logic.

Using a virtual number app gives you greater flexibility. It offers professional features beyond basic call forwarding. It is ideal for business use or for those who want to separate personal and professional calls.

Using Carrier Codes to Forward Calls on Android

Carrier codes are certain codes that are dialed on the phone. They can communicate with the systems of your mobile network provider directly. These codes may enable, disable, or monitor the position of other services, such as call forwarding. They are a universal method. They are compatible with any Android brand or model.

It is important to note that while many codes are standardized across GSM networks, some may differ. Always refer to your carrier’s official website or customer service if you are unsure.

How to Forward Calls Using Carrier Codes on Android

1. Open the Phone App: Launch the dialer on your Android device.

2. Enter the Call Forwarding Code: The standard GSM codes for call forwarding are:

Replace phone number with the number to which you want your calls forwarded. Include the country code for international numbers.

3. Press Call / Dial: After entering the code, tap the Call button. You should see a confirmation message from your carrier that call forwarding is activated.

4. Deactivate Forwarding: To turn off forwarding, use the corresponding cancel code, e.g., ##21# for all calls.

Notes: 

• Some carriers may use different codes, so it’s good to check with your network provider.

• Forwarding may incur additional charges depending on your plan.

• You can also set call forwarding through Android Settings:

Phone App → Settings → Calls → Call Forwarding.

Tips and Tricks for Call Forwarding on Android

Maximizing your call forwarding experience involves more than just basic setup. Here are some smart tips and tricks. They will help you utilize this feature effectively.

• Test Your Setup: Always test your call forwarding immediately after setting it up. Call your primary number from a different phone. Ensure the call successfully redirects to the intended destination. This confirms everything works correctly.

• Use Conditional Forwarding Wisely: Do not always use “Always forward.” Conditional options like “When busy” or “When unanswered” provide flexibility. They let you take calls on your primary device when possible. Only forward when truly necessary.

• Keep a List of Codes: Write down the activation and deactivation codes for your carrier. Store them in your phone’s notes or a secure place. This saves time if you need to quickly change settings. It also helps if you are without internet access.

• Consider Voicemail as a Destination: If you cannot answer any forwarded call, direct it to a reliable voicemail service. This ensures callers can leave a message. This is better than a continuous ring or a disconnected tone.

• Battery Life Implications: Call forwarding does not have a serious effect on the battery of the phone you mainly use. Rerouting of the calls takes place at the network level. The diversion does not involve your phone being actively involved.

• International Forwarding: Be aware of international call forwarding charges. Forwarding calls to a number in a different country can incur substantial fees. Check with your carrier about international forwarding rates.

• Use a Dedicated Forwarding Number: If you frequently forward calls, consider getting a secondary, low-cost number. This number can act solely as a forwarding destination. It helps organize your calls.

• Integrate with Calendar/Scheduling: Some advanced virtual number services allow integration with your calendar. Calls can automatically forward based on your availability. This is a very convenient feature.

• Selective Call Forwarding: For more control, look into selective call forwarding if your carrier offers it. This allows you to forward calls only from specific numbers. It also lets you send other numbers directly to voicemail.

• Emergency Contact: Ensure your emergency contacts know your forwarding strategy. They should know which number to call if they cannot reach you on your primary line.

By implementing these tips, you can transform call forwarding from a simple utility into a powerful tool. It will enhance your communication management.

Common Call Forwarding Issues & How to Fix Them

Sometimes, call forwarding on Android doesn’t work as expected. Here are the most common problems and how to fix them step by step.

Common Issues

1. Calls Not Forwarding

Calls don’t go to the number you set. Significantly, the forwarding feature may not be working correctly if you see this issue. Otherwise, this can indicate that your network isn’t working well or that you have a forwarded call accessed in another country or area code.

2. Incorrect Forwarding Number

If you incorrectly enter the number, calls forward fail. Ensure the number you’re using is correct and has the international dialing code and area code attached before you use it for forwarded calls.

3. Poor Call Quality

Sometimes forwarded calls sound choppy, delayed, or unclear. This can happen because of a weak network, a poor connection, or issues with the receiving phone.

4. Error Messages

You may get errors when trying to activate call forwarding or deactivate call forwarding. This can happen if your carrier doesn’t support the code you are using, or if your phone settings are not correct.

5. Conditional Forwarding Problems

Conditional forwarding is when calls forward only under certain situations, like when your line is busy, unanswered, or unreachable. Sometimes it doesn’t work because the condition is not set correctly, or the network didn’t register it.

How to fix these issues

1. Check Device Settings

• Open your Phone app → Settings → Call Forwarding.

• Make sure forwarding is enabled.

• Confirm the forwarding number is correct.

2. Test the Setup

• Turn off forwarding, wait a few seconds, and turn it back on.

• Call your phone from another number to see if it forwards correctly.

3. Check Network Connection

• Make sure your mobile network signal is strong.

• Try forwarding to a different number to see if the problem is with the forwarding number.

4. Use USSD Codes

• Dial ##21# to check the status of call forwarding.

• Dial ##002# to cancel all forwarding.

• Call your phone to make sure it rings directly.

5. Advanced Fixes

• Restart your phone to clear temporary glitches.

• Update phone software or carrier settings.

• Reset network settings (note: this may delete saved Wi-Fi passwords).

• If the problem continues, contact your carrier. They can reset your account or check network issues.

Hack Your Availability with Dialaxy’s Call

In today’s interconnected professional landscape, being available is not a luxury anymore. It is a requirement. But it is not practical to be connected to a single device at all times. However, constantly being tied to a single device is impractical. This is where Dialaxy steps in. It transforms your Android’s call forwarding capabilities into a powerful availability management tool.

Dialaxy elevates call forwarding beyond simple redirection. It gives you a complete range of functionalities. These functionalities are designed to make you never miss an urgent call, wherever you are and whatever you’re doing. Imagine having the flexibility to:

• Maintain Professionalism: Maintain a specific virtual number for professional calls. This keeps your personal number private. Forward these business calls to your main Android device during work hours. Send them to a colleague’s phone or a professional voicemail service after hours.

• Sequential or Simultaneous Ringing: Instead of just forwarding to one number, Dialaxy allows you to set up complex routing rules. Have calls ring on your mobile first. If unanswered, send them to your office phone. Then, if still missed, direct them to a team member. You can even have calls ring on multiple devices at once.

• Time-Based Routing: Set specific schedules for call forwarding. Automatically divert calls to an assistant during meetings, and forward to your home office when you are remote. Send them to an emergency line during weekends. This means your availability adapts to your life, not the other way around.

• Custom Greetings: Create personalized greetings for different scenarios. Inform callers of your availability, office hours, or alternate contact methods. This enhances customer experience. It projects a polished image.

• Call Recording: For compliance, training, or record-keeping, Dialaxy can automatically record forwarded calls. This provides valuable insights. It ensures you have a record of important conversations.

• Voicemail to Email: Receive voicemails as audio files in your email inbox. This allows you to listen to messages at your convenience. You do not even need to dial into your voicemail service.

Consider a scenario: you are a small business owner. You rely heavily on your mobile phone. With Dialaxy, you can present a professional local or toll-free number. All calls to this number can be intelligently forwarded. They can go to your personal Android, a virtual assistant, or a custom voicemail system. You retain control. You enhance your professional image.

Dialaxy is not just about forwarding calls. It is like a smart helper that manages all your communication. It makes sure you are always available when someone needs you. Every call is sent to the right place, so no one is left waiting.

This way, you don’t waste time worrying about missed calls. Instead, you can focus on the things that are most important to you. Dialaxy works like a guide that keeps your communication smooth and simple. It helps you stay connected, organized, and stress-free.

Conclusion

Call forwarding on Android is a simple but powerful tool for remaining connected and managing your calls. Call forwarding is a useful feature built into normal phone functionality, the phone app you may use on your phone, and in advanced call management apps like Dialaxy. Most importantly, it allows you to have control of your calls with regard to how and when they are forwarded.

Once properly set up, it means that you will not miss that important call again. In addition, conditional forwarding, time-based call forwarding, and virtual phone numbers are just some ways you can use call forwarding to remain professional and still be connected quickly and easily.

After understanding the types of call forwarding, how to set it up, common issues related to call forwarding, and solutions to those problems, you can make, receive, and manage your calls easily for either personal or business use, organized and stress-free.

FAQs

How do I automatically forward calls to another phone?

To automatically forward calls, go to your phone or VoIP settings, find Call Forwarding, enter the number you want calls sent to, and enable it. All incoming calls will then be redirected automatically.

What is the difference between call divert and call forward?

Call Forward redirects all incoming calls to another number automatically, while Call Divert usually redirects calls only when your line is busy, unanswered, or unreachable.

What happens if you put your phone on call forwarding?

If you put your phone on call forwarding, all incoming calls are automatically redirected to the number you set, so your phone won’t ring for those calls.

What does *#62 do to your phone?

Dialing *#62# shows you the number where calls are being forwarded when your phone is unreachable or out of service. It’s mainly a call forwarding status code.

How to divert calls on Android?

Here are the clear steps to divert calls on Android:

Step 1: Open the Phone app.

Step 2: Tap the three-dot menu (top-right).

Step 3: Go to Settings (or Call Settings).

Step 4: Select Call Forwarding.

Step 5: Choose the option:

• Always forward
• Forward when busy
• Forward when unanswered
• Forward when unreachable

Step 6: Enter the phone number you want calls diverted to.

Step 7: Tap Enable or Turn On to activate.

What is the code for call forwarding?

The standard call forwarding code is *72 (to activate) and *73 (to deactivate).

How secure is call forwarding?

Call forwarding is generally secure, but risks depend on your provider and setup. Using strong account passwords and enabling two-factor authentication helps keep it safe.