Migrating from Aircall to Dialaxy: The Complete Guide
Thinking about porting from Aircall to Dialaxy? You don’t need to rebuild your business communication from scratch just because you’re changing providers.
Dialaxy makes the move straightforward, from phone number porting to CRM connections, team setup, and testing before you go live. Your team gets a modern phone system without the migration headache.
Why Are Businesses Switching from Aircall to Dialaxy?
Keep Your Business Number
With business phone number porting, you can move eligible numbers from Aircall to Dialaxy while keeping your existing number.
Reduce Migration Stress
We help you configure your call flow, IVR, business hours, call queues, and team permissions so your new system is ready before you switch.
Move to a Modern Phone System
With Dialaxy, your team can use voice agents, answering agents, call routing, AI-assisted workflows, transcription, and call summarization.
Get More Control Over Your Costs
If you're looking for an Aircall alternative with better pricing, don't just compare monthly subscription prices. Look at what your team actually gets for the money.
Dialaxy: An Aircall Alternative Built for Growing Teams
There are plenty of reasons businesses search for an Aircall alternative. Maybe your team has outgrown your current setup.
Smarter Call Routing
Build flexible call flows and use smart call routing to send customers to the right person or department.
Missed-Call Text-Back
Use missed-call text-back workflows to automatically follow up with customers when your team can't answer immediately.
Business Texting and SMS Automation
Use business texting, SMS messaging, and SMS automation to follow up with leads, respond to customers, and keep conversations moving from the same business number.
Shared Team Inbox
A shared inbox can bring calls, texts, and voicemail into one collaborative workspace, making it easier for teams to see what's happening and respond quickly.
No Hardware Required
Get started instantly with no extra equipment or installations needed. Make a simple choice for your business.
Voice Agents
Let voice agents handle routine conversations, answer common questions, and help manage incoming calls.
Dialaxy vs Aircall: Feature Comparison
Feature |
||
|---|---|---|
Starting Price |
$15/month |
$30/month |
Unlimited Calls & SMS |
||
Call Recording |
Unlimited |
Available on All plans |
Custom Caller ID |
||
Click to Call |
||
Number Sharing |
||
Global Coverage |
100+ countries |
38 countries |
Extensions |
||
Open API |
||
ACD (Auto Call Distribution) |
||
Multi-Level IVR |
30 |
|
SMS & MMS |
||
24/7 Support |
||
CRM Integrations |
Your Path to Dialaxy: 5-Step Migration Process
1
Consultation
Discuss your needs with our support
2
Planning
Prepare data and initiate number porting
3
Configuration
Expert setup of your Dialaxy system
4
Testing
Ensure everything works flawlessly
5
Go Live
Smooth transition with ongoing support
Success Stories: Teams That Switched to Dialaxy
Ready to Upgrade Your Business Communication?
Switch to Dialaxy today and experience the difference with our free white-glove support and transparent pricing.
Frequently Asked Questions
Start by reviewing the Aircall numbers you want to move and contacting Dialaxy about the phone number porting process. You’ll typically need account information and authorization documents before the port request can be submitted.
If your number is eligible for porting, you can generally transfer your existing business phone number to Dialaxy rather than issuing a completely new number. Eligibility depends on the number, location, and carrier requirements.
The timeline can vary depending on the number type, country, carrier, and documentation. Dialaxy can help you understand the expected timeline for your specific phone number migration.
The goal of a properly planned migration is to minimize service disruption. Your current service generally remains active until the port is completed, but exact arrangements can vary by carrier and port type.
You may need account information, proof of ownership, a Letter of Authorization, and current provider details. Requirements can vary depending on the number and country.
Dialaxy can be a strong Aircall alternative for businesses looking for business calling, AI voice capabilities, messaging, CRM integration, automation, analytics, and team communication in one platform
Yes. An Aircall ecommerce alternative can help ecommerce teams manage customer calls, follow-ups, business texting, and CRM-connected communication while keeping customer interactions organized.
Yes. Dialaxy supports CRM integration and can connect with platforms such as HubSpot, Salesforce, and Pipedrive. Additional connections can be built through tools such as Zapier, APIs, and webhooks.
Depending on number eligibility and configuration, Dialaxy supports SMS messaging, business texting, and automation workflows
Your existing setup can be reviewed and recreated in Dialaxy. You can configure call routing, IVR, call queues, transfers, voicemail, business hours, and other call-flow requirements before going live.
Businesses may switch when they want a different combination of pricing, AI capabilities, calling features, messaging, integrations, analytics, and team collaboration. The best reason to switch is simple: your business phone system should work for the way your business operates today.